Why Disability Coverage Matters More Than Ever

By Custom Group Services
December 9, 2025

Why Disability Coverage Matters More Than Ever

With the economy feeling uncertain and families facing rising costs, more people are starting to think seriously about financial protection. One area that often gets overlooked is disability coverage, even though it can be one of the most important parts of a benefits plan.

When someone suddenly cannot work due to illness or injury, disability coverage is what keeps them afloat. Without it, many people would struggle to keep up with everyday expenses. That is why offering this kind of protection has become so valuable for both employers and employees.

A Competitive Advantage for Employers

A strong benefits plan is one of the best ways to attract and keep great employees. After salary, it is usually the top factor people consider when deciding whether to stay with their employer.

And turnover is not cheap. When a skilled or long-tenured employee leaves, the cost of replacing them can reach well over twice their salary when you factor in lost knowledge, training, and recruiting time. Offering solid disability protection shows employees that you are invested in their long-term well-being, and that goes a long way in building loyalty.

Why Employees Need Disability Coverage

A large number of Canadians do not have enough savings set aside to handle an unexpected loss of income. If a worker suddenly becomes unable to do their job for weeks or even months, the financial impact can be devastating.

More employees are also starting to compare benefits between employers, and many are willing to leave a job if they feel better supported elsewhere. Disability coverage helps provide peace of mind and financial stability when life takes an unexpected turn.

Rising Costs and Smarter Solutions

Long-term disability premiums are expected to rise in the coming years, which can put pressure on traditional group plans. A growing option is a combination approach that uses part group coverage and part individually owned coverage.

The individual portion can lock in stable premiums for life and stays with the employee even if they switch jobs. This setup is especially helpful for higher-income earners who might otherwise find themselves capped or underinsured through a standard group plan.

Supporting Employees When They Need It Most

A disability claim is not just about money. It is about helping someone recover and return to work in a healthy and sustainable way.

When an employee is off work for several months, it can lead to isolation, stress, and difficulty reintegrating into normal routines. Studies have shown that the longer someone is away from work, the less likely they are to return at all. Early intervention and proper support can make a massive difference.

Many disability programs also include rehabilitation resources, professional guidance, and ongoing case management. Employers do not see private medical details and only receive the information needed to understand timelines and plan for staffing needs.

With better disability management, employees often come back to work faster and with more support behind them.

Types of Disability Coverage

Here are some of the most common options employers consider:

Short-Term Disability (STD)
Provides income replacement for short periods, often a few weeks to a few months, when an employee cannot work due to illness or injury.

Long-Term Disability (LTD)
Designed for serious or long-lasting disabilities that prevent someone from performing the duties of their job. A good LTD plan replaces a significant portion of income for as long as needed.

Combination LTD Coverage
Part group and part individual. This creates stable premiums, stronger protection, and coverage that follows the employee even if they change roles or employers.

Final Thoughts

Disability coverage is not just a nice-to-have benefit. It is a critical layer of protection that supports financial stability, employee loyalty, and long-term business health. For employees, it can be the difference between stress and security during a difficult time. For employers, it is a smart investment in people and culture.

If you are reviewing your benefits plan or building one from scratch, disability coverage deserves serious attention. Exploring combination or flexible options can help you create a plan that works well today and stays strong in the years ahead.

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